FAQs
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This is one of the most common early signs of hearing difficulty. You may hear that someone is speaking, but struggle to pick out the words clearly, especially in restaurants, groups, meetings, or when there is background noise.
A hearing assessment can help show whether this is due to hearing loss, wax, listening fatigue, or another hearing-related issue.
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Early signs can include asking people to repeat themselves, turning the TV up, struggling in background noise, missing parts of conversations, feeling tired after listening, or thinking that other people are mumbling.
Hearing changes are often gradual, so they can be easy to dismiss at first. A hearing assessment gives a clear picture of what is happening.
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Tinnitus is often linked with hearing loss or other ear conditions, although it is not always caused by hearing loss. It can sound like ringing, buzzing, hissing, humming, or other noises that are not coming from an outside source. RNID says tinnitus is common, with around 1 in 7 adults experiencing it all the time or regularly.
If tinnitus is new, persistent, one-sided, worsening, or affecting sleep and concentration, it is sensible to have your ears and hearing checked.
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You should seek urgent medical help if tinnitus comes on after a head injury, or if it is accompanied by sudden hearing loss, facial weakness, or spinning dizziness. NHS guidance advises urgent action in those situations.
NICE also advises referral within 24 hours where tinnitus is associated with sudden hearing loss that developed over 3 days or less within the past 30 days.
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Yes. Loud noise is one of the major causes of permanent hearing loss and tinnitus. The risk depends on how loud the sound is, how long you are exposed to it, and how often it happens.
Noise-related hearing damage can build up gradually, so it is worth taking protection seriously even if your hearing seems fine now.
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As a rough guide, the louder the sound, the shorter the safe listening time. The World Health Organization says 80 dB can be listened to safely for up to 40 hours per week, but at 90 dB that reduces to around 4 hours per week.
If you need to shout to speak to someone nearby, your ears feel dull afterwards, or you notice ringing after noise exposure, the sound level may have been too high.
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Headphones are not automatically harmful, but loud volume and long listening times can increase the risk of hearing damage. The WHO highlights volume, duration and frequency of exposure as the key risk factors for safe listening.
Useful habits include keeping the volume moderate, taking listening breaks, using noise-cancelling headphones where helpful, and avoiding turning the volume up to compete with background noise.
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Ringing after loud music can be a warning sign that your ears have been exposed to a high sound level. Sometimes this settles, but repeated exposure can increase the risk of permanent hearing loss or ongoing tinnitus. WHO describes noise-induced hearing loss as irreversible, which is why prevention matters.
If this happens often, hearing protection is worth considering.
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Yes, especially if you go regularly, play music, work around noise, or notice ringing afterwards. Good hearing protection should reduce the volume while keeping sound clear enough to enjoy the music.
For musicians, concert-goers and people working in sound, filtered earplugs or custom hearing protection can be much better than basic foam plugs because they aim to reduce volume more evenly.
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The best type depends on what you need it for. Foam plugs can be useful for general noise reduction, but filtered or custom-moulded earplugs are often better for music, work, motorcycling, shooting, DIY, or regular noisy environments.
RNID notes that real-world protection may be less than the figure shown on packaging because laboratory testing assumes ideal fit and conditions.
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Yes. When hearing is reduced, the brain often has to work harder to fill in missing speech sounds, especially in noise. This can make listening feel tiring and can affect confidence in social situations.
People do not always describe this as “hearing loss”. They may say they feel drained, switched off, or less willing to join conversations.
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“Mumbling” is a very common description of hearing loss. Often, people can still hear voices, but certain speech sounds become less clear. This can make speech sound muffled, especially when the speaker is facing away, speaking softly, or there is background noise.
A hearing assessment can show whether the issue is related to hearing levels, wax, ear health, or listening environments.
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If you have concerns about your hearing, tinnitus, noise exposure, or communication difficulty, it is worth arranging a hearing assessment rather than waiting. If you already know you have hearing loss, routine checks can help monitor changes over time.
People exposed to regular loud noise, musicians, hearing aid users, or those with ongoing tinnitus may benefit from more regular reviews.
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Stress does not always cause tinnitus, but it can make tinnitus feel more noticeable or harder to manage. NHS guidance includes options such as counselling, cognitive behavioural therapy, tinnitus retraining therapy and sound-based approaches where tinnitus is troublesome.
If tinnitus is affecting sleep, mood, concentration or day-to-day life, it is worth asking for support.
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Sometimes, yes. If tinnitus is linked with hearing loss, improving access to sound can reduce how noticeable tinnitus feels for some people. NHS audiology guidance from Leeds Teaching Hospitals notes that when hearing loss is present, hearing aids may be offered and tinnitus can often subside significantly when hearing is improved.
A hearing assessment is the best starting point to understand whether this may be suitable.
Hearing, Tinnitus and Hearing Health
Hearing Assessments & Hearing Aids
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The Signature Hearing Assessment is our most in-depth and personalised hearing consultation. It is designed for people who want more than a basic hearing test and would like a clearer understanding of both their hearing levels and their everyday listening needs.
The assessment looks at how you hear, how clearly you understand speech, how much effort listening takes, and how your hearing may be affecting communication, confidence and quality of life.
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A basic hearing test usually focuses mainly on measuring the quietest sounds you can hear.
The Signature Hearing Assessment goes further. It includes a detailed discussion about your hearing lifestyle, ear health checks, middle ear testing where appropriate, pure tone audiometry, speech testing and, where suitable, a demonstration of amplification.
This gives a more complete picture of your hearing and helps make any recommendations more thoughtful, realistic and tailored to you.
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Otoscopy to check the health of your ears
A discussion about your hearing lifestyle and everyday listening difficulties
Tympanometry to assess middle ear function where appropriate
Pure tone audiometry to measure your hearing levels
Speech testing to explore clarity and understanding
A demonstration of amplification where suitable
Clear explanation of your results and personalised recommendations -
Yes. Otoscopy is included as part of the assessment. This allows us to check the ear canals and eardrums, and to see whether wax or any visible ear health issue may be affecting your hearing.
If wax is present and likely to affect the accuracy of the test, wax removal may be recommended before completing or repeating parts of the assessment.
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Pure tone audiometry is the part of the assessment that measures the quietest sounds you can hear at different pitches. It helps identify whether there is hearing loss, which areas of hearing are affected, and how this may relate to everyday listening.
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Speech testing looks at how clearly you can understand speech, not just whether you can detect sound.
This can be especially useful if you feel you can hear people speaking but struggle to make out the words, particularly in background noise, groups, restaurants or meetings.
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Two people can have very similar hearing test results but very different listening needs.
Your work, social life, hobbies, family situations, confidence, communication needs and regular environments all affect what advice will be most useful. Understanding your lifestyle helps us recommend the most suitable next step for you, rather than giving generic advice based only on a graph.
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Tympanometry is a quick test that helps assess how well the middle ear is working. It can give useful information about the eardrum and middle ear pressure.
It is not a hearing test by itself, but it can help build a clearer picture of your ear health and whether anything other than hearing loss may be contributing to your symptoms.
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Yes. Your results will be explained clearly during the appointment. You will be shown what the results mean, how they relate to the difficulties you may be noticing, and what options may be suitable.
The aim is that you leave with a clear understanding of your hearing and a personalised way forward.
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Yes. If hearing aids may be suitable, this will be explained clearly and honestly. The recommendation will be based on your hearing results, speech clarity, listening needs, lifestyle and personal preferences.
If hearing aids are not appropriate, or if monitoring, wax removal, hearing protection or medical referral would be more suitable, that will also be discussed.
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An amplification demonstration allows you to experience how suitable hearing technology may support your hearing.
It is not intended as a pressure-selling exercise. It is a useful way to understand what improvement may sound like and whether hearing technology could be helpful for your everyday listening needs.
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No. The assessment is designed to give you clear information and personalised advice. There is no obligation to proceed with hearing aids.
The focus is on helping you understand your hearing properly and make an informed decision in your own time.
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Yes. Struggling in background noise is one of the most common reasons people seek hearing advice.
The Signature Hearing Assessment looks beyond basic hearing levels and considers speech clarity, listening effort and real-world environments. This helps explain why certain situations may feel difficult and what could help.
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Yes, it can be a helpful starting point. Tinnitus is often linked with hearing changes, ear health or listening stress, although not always.
The assessment can check your ear health, measure your hearing and help identify whether hearing loss or other factors may be contributing. If further medical advice is needed, this can be discussed.
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75-90 minutues.
The Signature Hearing Assessment is a longer, more detailed appointment than a basic hearing test. This allows time to check your ears, understand your hearing lifestyle, complete the relevant tests, explain your results and discuss suitable options without rushing.
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The assessment is suitable if you are noticing hearing difficulty, struggling with speech clarity, finding background noise harder, experiencing tinnitus, considering hearing aids, or simply wanting a clearer understanding of your hearing health.
It is also suitable if you have had a basic hearing test elsewhere but feel you would like a more detailed and personalised explanation.
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Earwax (cerumen) is a natural substance produced by glands in the ear canal. It protects the ears by trapping dust, debris, and microorganisms, and it naturally moves out of the ear over time. In some people, wax builds up and causes discomfort, hearing loss, or infections.
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Microsuction is a safe and effective method of earwax removal that uses a gentle suction device while the clinician views your ear canal through a magnifying loupe or otoscope. It is quick, clean, and doesn’t require water.
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An electronic ear irrigator is used; it involves a pressurised flow of warm water that removes the build-up of earwax. The irrigator has variable pressure control so that irrigation can be performed at the minimum pressure. A controlled flow of warm water will be squirted into your ear canal to flush out the earwax. Ear irrigation should be a painless procedure and is a useful alternative to microsuction depending on the anatomy of the individuals ear canal, and the nature and position of the earwax present.
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Yes. South Coast Hearing is a mobile, audiologist-led service offering professional wax removal appointments in the comfort of your own home. We serve areas across West Sussex, Hampshire, and Surrey.
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Common signs include hearing loss, a blocked or full sensation, discomfort, or ringing in the ears. If you’re unsure, we also offer a video otoscopy examination to assess your ear health before treatment.
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Yes. When performed by a trained clinician, wax removal via microsuction, irrigation, or manual tools is safe. We always assess your ear and medical history first and use methods suited to your needs.
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If no wax is found, you will only be charged for the consultation/otoscopy visit. We’ll advise on your ear health and whether follow-up or other care is needed. You can view our prices here.
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If we are unable to remove the earwax successfully during your appointment, we will discuss the nature of this with you. Usually it will require a further consultation after applying more wax softening olive oil or other recommended method.
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We provide home visit services throughout West Sussex (Chichester, East Preston, Worthing), parts of Hampshire (Emsworth, Petersfield), and South Surrey (Haslemere, Godalming). You can view our full location list here.
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Our standard fee is £80 for ear wax removal. If no wax is present or treatment is not required, our prices are listed here.
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You can get in touch via our contact form, email, or phone. We’ll confirm your availability, answer any questions, and book your home visit appointment.
